Giving back
CSR… what does it mean?

Fiscale is an active partner in the communities where we work. We believe that if the community is successful, we can thrive.

Fiscale’s Corporate Social Responsibility

Fiscale aims to be an active partner to the communities that we operate in. The reason for this is that we firmly believe that if our local communities are successful, we will also be successful. As a result of our success, we’re able to offer more employment opportunities, resulting in our staff buying buying products and services locally.

To us, Corporate Social Responsibility (CSR) is not just a buzzword or tick box exercise. We take it very seriously and are proud to be involved in many different aspects of the communities within which we operate.

Working with young people

We have an active training programme for our staff, offering training for both personal and professional development. Many of our staff members are on apprenticeships. We believe that by giving young people an opportunity to build a career in finance, we’re contributing to their futures.


We work closely with the Youth Skills Manager from ONE Haverhill Partnership, West Suffolk College, Cambridge Regional College and nationally renowned training companies such as BPP. This makes apprenticeship opportunities available to young people.

Over the last six years we have created twelve apprenticeship opportunities, nine of which have led to permanent employment. All of these employees are now being supported through their professional exams.

In addition to this, we will continue to offer apprenticeships and are fully supportive of the apprenticeship scheme. However, are concerned about employing young people at the apprenticeship rate of pay. As a result, we have a policy of paying above the apprenticeship rate. Furthermore, our young colleagues are actively encouraged to increase their responsibility and their remuneration is kept under regular review and is increased as their value to Fiscale increases.

Six months after launching Fiscale, we recruited our first Apprentice Claims Assistant, Madeline O’Mahoney. Madeline was recognised for her achievement by awarded the “ONE Haverhill Partnership Apprentice of the Year”, in 2015. In addition, Madeline has now been promoted to Claims Manager and is now responsible for managing and mentoring a team of Claims Assistants.

Read Madeline’s story

One Haverhill Apprentice Awards

Fiscale have been actively involved with the ONE Haverhill Partnership Apprentice Awards, since their launch. These awards were designed to celebrate the achievements of young people working as apprentices, along with the businesses that invest in apprenticeships. During this time, Fiscale has won “Apprentice of the Year” twice, along with being named “Apprenticeship Champion”.

Local schools

Our work with local schools includes offering work experience placements to Year 10 and 11 students. In addition to this, we also offer mock employment interviews to help students be more confident when entering the job market.

Working with community organisations

As a way of supporting and engaging with the local community, Fiscale are proud to support a wide range of local initiatives.

East Anglia Chamber Orchestra (EAChO)

For the last five years, Fiscale have been a sponsor of the EAChO. Founded in 2010, the EAChO, comprises a group of talented local musicians. This specialist chamber orchestra perform regular concerts at venues throughout East Anglia. Every year we invite clients and partners to celebrate our business anniversary with a drinks reception and a concert at The Apex in Bury St Edmunds.

Fire and Ice Majorettes

In November 2018 we sponsored new uniforms for both the Junior and Senior teams of the Fire and Ice Majorettes.

Haverhill Rovers Football Club Ladies Team

We currently sponsor the Haverhill Rovers Ladies team.

Haverhill Heroes Community Awards

The Haverhill Heroes Awards are ran by Year 7 students at Castle Manor Academy and the Haverhill Echo. These recognise people within the community, who have gone above and beyond to make a real difference to the lives of others. Fiscale sponsor the “Local Food Produce Award” for individuals or businesses that contribute to the local food and beverage offering.

Sponsorship of The Haverhill Show

Our sponsorship of the Haverhill Show allowed for a celebrity guest to open the show, in turn, attracting more people to the event.

Sponsorship of Pim Jam Music Festival

This music event is a tribute to Peter James, who sadly died in a car accident in December 2013. This annual event is organised by Peter’s friends, in order to money for the Suffolk Accident Rescue Service.

Working with charities

Along with providing valuable sponsorship to local groups and organisations, we also support a wide range of local and national charities.

Joshua Tarrant Trust

In March 2019, we donated to the Mayor’s Charity Bike Ride. This 46 mile bike ride raises money for the Joshua Tarrant Trust, which is a Haverhill based charity that supports children with brain tumours.

REACH Community Projects

REACH aims to tackle poverty in and around the Haverhill area, by managing the local Food Bank. In addition, REACH also offers debt counselling and money management support and advice. Therefore helping local people. We support REACH through regular donations.

Samaritans Purse UK

Samaritans Purse is an international relief and development organisation. We support them through their “Operation Christmas Child UK” drive. Everyone at Fiscale enjoys putting together shoe boxes full of small gifts, for children who may never have received a gift before in their life!

Working with business organisations

Fiscale are active within the business communities in which we operate. We know that many business are in need of advice and support, not only with regards to R&D Tax Credits.

Chamber of Commerce

We are members of the Suffolk Chamber of Commerce, Kent Invicta Chamber and Staffordshire Chamber. Our Chairman, John Mayhew, is on the Board of the Haverhill Chamber and is proactive in all areas of local business. John also represents the Haverhill Chamber on the Board of ONE Haverhill Partnership.

Working with strategic partnerships

We are closely involved with the ONE Haverhill Partnership. This is a strategic partnership of stakeholders that work to improve the lives of people who visit, live or work in Haverhill. John Mayhew has been a member of the Board since 2012 and was elected Chair in 2016 and re-elected in 2017 and 2018.

In November 2017 ONE Haverhill Partnership launched the Business Angels initiative. This was designed to encourage more businesses to support projects and priorities for Haverhill. Fiscale was one of the first Business Angels and has provided financial support for the Business Angels initiative.

More information?

For more information on Fiscale’s CSR activities please email Lucie Mayhew-Smith or you can download a copy of the Fiscale CSR Policy.

  • Fiscale has surpassed our expectations in all areas. They offer unrivalled levels of support, advice and professionalism; but above all else, they get results!

    Jan Herbert, Director, GMC Group
  • Friendly, professional company

    Toby Staff, Director, New Star Door Controls Ltd.
  • Fiscale provide an excellent and seamless service. I would happily recommend.

    Paul Goodwin, Director, Digiflex Ltd.
  • Fantastic result for our company, cash back for our R&D and very little of our time spent getting it back. Fiscale did 99% of the work and we collected. It made what seemed on the outset a complex proposal very easy to understand and to complete.

    Adrian Turner, Yum Yum Tree Fudge
  • A professional and thorough service.

    Stuart Haycock, Icarus Training